Privacy Policy

Privacy Policy

Introduction

Welcome to https://tesla-repair-procedures.collision-talk.com (referred to as “the Company” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of information you provide to us through our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Note: This policy does not extend to third-party platforms, apps, or services accessed via external links on our site. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy is designed to guide you on the following interactions:

  1. Using our applications and services as an authorized user.
  2. Visiting websites linked to this Privacy Statement.
  3. Receiving communications from us, including emails, newsletters, calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data, which can include:

  • Account Information: Details associated with your user account, such as username, email address, and password hashes.
  • Payment Information: Credit card numbers, payment method details, billing addresses, and transaction history.
  • Financial Information: Bank account information for direct deposits or withdrawals.
  • Purchase Information: Product/service purchases made through our platform, including order details, quantities, prices, and shipping addresses.
  • Mobile Device Identifiers: Unique device identifiers (UDIDs), advertising IDs, and other mobile device data.
  • Location Data: Geolocation information provided by your browser or device.
  • Feedback: Comments, reviews, surveys, and any responses you submit to our feedback forms.
  • Social Media Information: Data from social media platforms when you choose to connect our services with your social media accounts.
  • Product Information: Details about products you browse, view, or purchase on our site.

We gather this data through multiple channels: user input forms, interactions with our applications and websites, automated tracking technologies (like cookies), and third-party partners who share data with us based on their own privacy policies.

Cookies

We use cookies to enhance your experience and provide personalized content. Cookies are small text files stored on your device that serve various purposes:

  • Strictly Necessary: Essential for website functionality, ensuring basic interactions work correctly.
  • Preference: Remembering user preferences and settings to personalize your experience.
  • Analytics: Tracking site usage and gathering statistical data to improve our services.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing you to manage your cookie choices.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected, or as required by law. Once the retention period expires or when the purpose is achieved, we securely delete or anonymize the data.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Encryption: We use encryption protocols to secure data during transmission and at rest.
  • Secure Third-Party Processing: Engaging trusted third-party service providers who adhere to strict security standards.

Children’s Privacy

Our services are not directed towards individuals under 18 years of age, and we do not knowingly collect personal data from children in this age group.

Your Rights (depending on your jurisdiction)

In accordance with various privacy laws, including but not limited to:

  • Canada’s PIPEDA, Quebec Law 25: You have the right to access, correct, and request the deletion of your personal data.
  • EU’s GDPR: You can exercise your rights to rectification, erasure, restriction, portability, object to processing, and non-discrimination.
  • Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA: Similar rights as per the respective laws apply.

To exercise these rights, please contact our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website, and we encourage you to review it regularly for changes.

Contact Information

For inquiries, unsubscribe requests, or data-related questions, please reach out to us: